Five Languages of Apology: How to Experience Healing in All Your Relationships e book free download
Par gustavson john le mercredi, décembre 19 2012, 22:07 - Lien permanent
Five Languages of Apology: How to Experience Healing in All Your Relationships by Gary Chapman, Jennifer Thomas
Download Five Languages of Apology: How to Experience Healing in All Your Relationships
Five Languages of Apology: How to Experience Healing in All Your Relationships Gary Chapman, Jennifer Thomas ebook
Publisher: Moody Publishers
Page: 280
ISBN: 9781881273790
Just as you have a different love language, you also hear and express the words and gestures of apology in a different language. New York Times best-selling author Gary Chapman has teamed with counselor Jennifer Thomas on this groundbreaking study of the way we apologize, discovering that it's not just a matter of will—it's a matter of how. By helping people identify the languages of apology, this book clears the way toward healing and sustaining vital relationships. The authors detail proven techniques for giving and receiving effective apologies. You'll learn about the five languages apology: Expressing regret Accepting responsibility Making restitution Genuinely repenting Requesting forgiveness
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